News - A mysterious shipping mishap leaves a woman's clothes ruined.

In a puzzling turn of events, TikToker Kylee Baxa recounts the mishandling of a clothing shipment she sent via FedEx, which arrived in a state far from what she expected. On January 6, 2026, Baxa unveiled the damage on TikTok, capturing the attention of millions with over 1.4 million views. The box, once containing her clothes, was received torn and repackaged by FedEx—its contents stained with mysterious brown and green blots. Initially mistaken for a tie-dye effect, these stains troubled viewers. Despite Baxa's attempts to address the issue with FedEx, her inquiries have been met with silence, leaving her with a laundry bill of $320 to attempt cleaning her irreparably damaged clothing. The TikTok community, puzzled by the severity of the damage, speculated the substance might be mold, prompting calls for accountability from the courier giant. Baxa's journey began when she returned from visiting family in Chicago, shipping personal items to her New York residence. Her diligent packaging efforts, reinforced with duct tape, seemed futile as her belongings were reportedly redistributed into a larger box by FedEx, exacerbating her frustration. Among the soiled clothes were cherished items, including pieces from notable brands like Christian Dior and soulfully significant clothing such as her college sweatshirt. To add to her dismay, an incongruous item—a marker—was found within the package. The viral TikTok video, resonating with those who've faced similar shipping challenges, fueled a wave of criticism towards FedEx’s customer service. Lacking a satisfactory response, Baxa’s plight is a testament to the potential pitfalls consumers might encounter when entrusting personal items to major shipping companies. Engaged viewers rallied in the comments, some suggesting urgent protective measures, such as handling the clothes with gloves due to the probable presence of mold. As the track to resolution stalls, this incident ignites a broader conversation on customer service and accountability standards.