Join Our Team as a Bilingual Scheduling Coordinator
We are currently seeking a full-time Bilingual Scheduling Coordinator (English and Armenian fluency required) to join our mobile medical group based in Glendale. Our primary patients are aged 50 and above, necessitating prompt scheduling and additional care and attention.
Key Responsibilities:
The role involves:
- Communicating with patients to schedule evaluation appointments and gathering basic information, demanding excellent interpersonal skills and meticulousness.
- Verifying patient eligibility.
- Conducting pre-appointment calls for reminders or to notify of any changes.
- Coordinating with medical providers to manage their schedules effectively.
- Preparing route sheets for providers.
- Geographical savvy within the greater Los Angeles area to efficiently organize provider schedules.
Qualifications:
Applicants should meet the following criteria:
- Authorization to work in the U.S.
- Availability for a full-time role, 9am to 6pm, Monday through Friday.
- Capability to thrive in a high-paced setting, handling 60-80 calls daily.
- Prior office environment experience.
- Proficiency in Microsoft Office and efficient internet research skills.
- Excellent time management and the ability to juggle multiple tasks simultaneously.
- Strong interpersonal skills, ideally with experience in home health, to empathize and interact with ailing patients.
Experience:
We prefer candidates who have:
- At least one year of experience as a scheduling coordinator.
- Background in an office setting.
To apply, please forward your resume, details of your qualifications, and a short introduction about yourself. For more information, feel free to contact our office at 818-945-6003, available from Monday to Friday, 9am to 6pm.
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